Team Lead, Ground Operations (3rd Shift)

Job description

Job responsibilities

• Strategic Leadership & Team Culture
• Overnight Shift Leadership: Provide direct leadership, coaching, and mentorship to both technical staff and contract personnel during the 3rd shift.
• Team Development: Engage in the recruiting, hiring, onboarding, and training of workshop personnel. Foster a high-performance culture centered on accountability, safety, and continuous improvement.
• Resource Management: Assist in creating and managing employee and contractor schedules, including time-off.
• Performance Tracking: Support the tracking of Key Performance Indicators (KPIs) to measure individual and team performance, providing consistent feedback to help your team achieve its mission.
• Continuous Process Improvement: Identify bottlenecks in overnight workflows and implement lean methodologies to streamline maintenance, repair, and fleet readiness processes, driving ongoing operational efficiency.
• Technical Execution & Maintenance
• Overnight Maintenance Optimization: Lead vehicle maintenance and rework activities during low-demand periods to maximize daytime vehicle availability and service efficiency.

Job requirements

• 5+ years of hands-on automotive technician experience combined with 2+ years of people leadership or supervisory experience.
• Willingness and ability to lead overnight operations (3rd shift).
• Extensive knowledge of automotive maintenance methods, diagnostic methods, parts, and tools, including high proficiency in CAN/LIN architecture, wiring diagrams, and soldering.
• Proven ability to quickly learn technical subjects.
• Excellent written and verbal communication skills; must be honest, responsible, and capable of translating technical details for cross-functional stakeholders.
• Demonstrated ability to manage time, multitask, and drive priorities effectively in a fast-paced, ambiguous startup environment.
• Clean driving record and the ability to travel locally and nationally (less than 20%).
• Bachelor's degree in a technical or business field, or a Technical trade school certificate / Associate Degree in automotive repair.