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Skydio

Robot type
Drone
Location
USA
Job type
Customer Success
Posted
Jun 19, 2026
Salary
$115,000–$135,000 a year
Full-time

Deployment Engineer - Northeast

Job description

The Customer Success team enables sales by winning the technical validation process, driving value to customers by seamlessly delivering services, and supporting customers with world class on-boarding and technical expertise. We are a rapidly growing team of passionate, mission driven UAS professionals, who sweat the details and ensure our customers are set up for success.

Location Preference: Candidates must be based in the Northeast, with the ability to travel regularly to client sites across New York, Virginia, Pennsylvania, Washington, Massachusetts, Rhode Island, Vermont, and Maine.

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for…

Job responsibilities

  • Work closely with internal teams to become an expert on Skydio’s Deployment products, processes, specifications, and product roadmap
  • Deploy and ensure our cloud connected devices software and hardware are functioning and providing value as agreed in our customer’s ecosystem after it has been installed, configured, tested, and modified as per…
  • Communicate with customers to ensure that all of their needs are understood and addressed
  • Collaborate with various internal departments to ensure that they fulfill all customer requests
  • Resolve complaints and keeping track of all processes that pertain to the client’s needs
  • Act as the customer’s representative to ensure that their demands are met with a focus on improving the customer experience
  • Track and manage all implementation projects with our large enterprise customers for successful delivery of technology and services.
  • Develop and maintain deployment and installation documentation, and documenting Standard Operating Procedures for the customer to ensure proper usage and value out of deployment.
Apply on Skydio websiteSave

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