Field Deployment Engineer

Job description

Job responsibilities

• Own end-to-end field deployment of Applied’s product lines at customer sites leading integrations of systems from initial setup through steady-state operations
• Partner with customer operations leadership and frontline teams (control room, field ops, maintenance, etc) to establish clear roles, decision paths, and day-to-day operating procedures
• Drive safe operational readiness by translating safety philosophy and “non-negotiable” critical controls into site procedures, training, and go/no-go criteria
• Act as the technical escalation point on-site: triage issues, collect logs/telemetry, reproduce problems, and prioritize fixes with the broader engineering team while keeping customers unblocked
• Monitor deployment health and performance (uptime, throughput, latency, intervention rates), then drive continuous improvement with the customer, internal engineering teams and applied leadership

Job requirements

• 3+ years of experience supporting technology deployed on heavy equipment, construction machinery, mining trucks, or similar off-road vehicles
• Prior experience working in the mining/construction industry
• Hands-on experience with field installations, including wiring harnesses, sensors, ECUs, power systems, and vehicle interfaces
• Experience deploying and supporting software systems in production or customer environments
• Strong troubleshooting skills across hardware, software, electrical, and networking domains
• Comfortable working in active construction or industrial environments
• Ability to work independently, own outcomes, and make sound technical decisions in the field
• Strong communication skills and comfort acting as the primary customer-facing engineer