Operations Safety Specialist

Job description

Job responsibilities

• Review and triage incidents, near misses, and safety concerns. Gather missing information and escalate urgent or unresolved risks through established processes.
• Support Incident Leads during response and recovery, and conduct operational safety investigations. Collect operator statements and relevant records, coordinating with Engineering on technical findings and contributing…
• Track corrective actions with accountable owners and due dates. Verify completion and evaluate effectiveness before recommending closure.
• Conduct field observations and audits of SOP compliance and reporting practices across driverless and operator-supported missions. Document findings and follow up on improvements.
• Plan and conduct Incident Response Procedure (IRP) drills, tabletop exercises, and role-specific readiness evaluations. Document results and track readiness findings through resolution.
• Support incident reporting and escalation workflow maintenance and testing. Review incident documentation and evidence completeness while following established access controls.
• Develop and improve operator risk assessment tools, adverse condition protocols, and other processes that address operational safety risks.
• Analyze safety reports, recurring concerns, and audit findings. Prepare safety metrics and recommendations for Operations leadership.

Job requirements

• 2+ years of professional experience in operational safety, investigations, auditing, or risk management within safety-critical environments (or 1+ years when paired with a relevant degree).
• Bachelor’s degree in Safety, Engineering, Aviation, Operations Management, or a related field; or equivalent practical experience.
• Practical knowledge of risk assessment frameworks, root cause analysis (RCA), and corrective and preventive action (CAPA) tracking through to closure.
• Understanding of human performance principles (e.g., situational awareness, automation complacency, fatigue, distraction, and cognitive workload).
• Demonstrated ability to interview frontline personnel, separate objective facts from assumptions, and write clear, defensible technical incident reports for cross-functional stakeholders.
• Proven ability to manage assigned work independently and collaborate with frontline personnel, Operations leaders, and Engineering.
• Valid U.S. Driver’s License with a clean motor vehicle record (MVR), and comfortable operating test fleet assets and conducting public-road field observations.
• Ability to support occasional non-standard shifts or on-call incident support.