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Promise Robotics

Robot type
Construction
Location
PhoenixArizonaUSA
Job type
Customer Success
Posted
Oct 23, 2026
Full-time

Robotics and Control Support Engineer

Job description

Promise Robotics — Robotics and Control Support Engineer (Phoenix, Arizona).

Job responsibilities

  • Ensure continuous production uptime by promptly diagnosing and resolving equipment issues to minimize downtime and sustain 12 hours operation shifts
  • Troubleshoot, diagnose, and repair robotic hardware, sensors, drivers and software
  • Contribute to design, development, evaluation and improvement of robotic manufacturing systems and processes by working closely with a diverse technical team of software developers and robotic engineers
  • Analyze equipment failures to identify root causes and implement corrective actions that improve Overall Equipment Effectiveness (OEE)
  • Develop, refine, and execute equipment validation protocols, including calibration, unit testing, and incremental improvements verification procedures
  • Troubleshoot PLCs and robotic systems, including TwinCat and Kuka platforms, supporting automation for walls and floors building processes
  • Uphold and promote a culture of safety, compliance, and professionalism
  • Establish and maintain regular communication with production team and robot cell operators

Job requirements

  • Bachelor/College degree in Robotics, Industrial Automation, Mechatronics, Mechanical/Electrical Engineering, Computer Science
  • Strong knowledge and experience in industrial robot programming, PLC/HMI, control panel, automation and electrical standards and best practices
  • Experience working with sensors such as laser profilers, vision systems, and force sensors
  • Willingness to participate in a variety of technical areas in both software and hardware as needed to solve complex problems and achieve business impact
  • Excellent analytical, problem-solving, communication and organization skills
  • Must be able to push, pull and move equipment and/or material up to 50 pounds when circumstances require
  • Ability to safely access and work beneath robotic cells, including bending, kneeling, crouching, and crawling as needed for troubleshooting, commissioning, and repairs.
  • (Preferred) 3+ years' experience with automation systems programming and control, including industrial robots

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