- Robot type
- Construction
- Location
- PhoenixArizonaUSA
- Job type
- Customer Success
- Posted
- Oct 23, 2026
Full-time
Robotics and Control Support Engineer
Job description
Promise Robotics — Robotics and Control Support Engineer (Phoenix, Arizona).
Job responsibilities
- Ensure continuous production uptime by promptly diagnosing and resolving equipment issues to minimize downtime and sustain 12 hours operation shifts
- Troubleshoot, diagnose, and repair robotic hardware, sensors, drivers and software
- Contribute to design, development, evaluation and improvement of robotic manufacturing systems and processes by working closely with a diverse technical team of software developers and robotic engineers
- Analyze equipment failures to identify root causes and implement corrective actions that improve Overall Equipment Effectiveness (OEE)
- Develop, refine, and execute equipment validation protocols, including calibration, unit testing, and incremental improvements verification procedures
- Troubleshoot PLCs and robotic systems, including TwinCat and Kuka platforms, supporting automation for walls and floors building processes
- Uphold and promote a culture of safety, compliance, and professionalism
- Establish and maintain regular communication with production team and robot cell operators
Job requirements
- Bachelor/College degree in Robotics, Industrial Automation, Mechatronics, Mechanical/Electrical Engineering, Computer Science
- Strong knowledge and experience in industrial robot programming, PLC/HMI, control panel, automation and electrical standards and best practices
- Experience working with sensors such as laser profilers, vision systems, and force sensors
- Willingness to participate in a variety of technical areas in both software and hardware as needed to solve complex problems and achieve business impact
- Excellent analytical, problem-solving, communication and organization skills
- Must be able to push, pull and move equipment and/or material up to 50 pounds when circumstances require
- Ability to safely access and work beneath robotic cells, including bending, kneeling, crouching, and crawling as needed for troubleshooting, commissioning, and repairs.
- (Preferred) 3+ years' experience with automation systems programming and control, including industrial robots
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