Robotics Deployment Manager

Job description

Job responsibilities

• Serve as the primary point of contact for customer operations, IT, facilities, and other stakeholders during deployment, owning the period from post-sale kickoff through launch and stabilization
• Coordinate physical layout, workflows, networking, access, and operational constraints
• Plan and manage deployment timelines, delivery schedules, and internal and external dependencies
• Identify risks, gaps, and blockers early, and drive resolution across internal and external teams
• Work closely with Sales, Operations, Engineering, and Customer Success to ensure smooth handoffs and clear accountability
• Operate effectively in ambiguous, non-standard customer environments where processes are still evolving
• Drive continuous improvement of Tutor’s deployment playbooks and processes

Job requirements

• 2+ years of experience in a customer-facing role within robotics, manufacturing, warehousing, logistics, or industrial environments
• Prior exposure to robotics, automation systems, MES, WMS, or industrial IT environments
• Experience coordinating complex, multi-stakeholder projects in operational or production settings
• Comfortable handling issues as they arise, including delays, changing requirements, and difficult conversations
• Bias toward ownership, accountability, and getting things done in imperfect, real-world conditions