Senior Manager, Program Control

Job description

Job responsibilities

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Other duties as assigned

Job requirements

• Bachelor’s degree is required or equivalent combination of education, training, and experience.
• Advanced degree, MBA or MS is highly preferred.
• Minimum of 10 years of relevant experience required.
• Minimum of 4 years of experience in a leadership role.
• Excellent written and verbal communication skills
• Strong analytical, critical thinking and interpersonal skills, with the ability to speak and write persuasively
• Demonstrated experience working with cross-functional teams; ability to develop and maintain internal and external trusting, professional relationships
• Uses vision to think beyond the immediate situation, explore multiple potential paths, and adapt decision-making style based on the situational circumstances