Senior/Staff Technical Program Manager - Fleet Orchestration

Job description

Job responsibilities

• Own fleet orchestration at Zoox: Lead the cross-functional strategy and execution to massively scale Zoox's fleet and mature our fleet orchestration capabilities as we expand into new cities and states.
• Level up orchestration of the live service: Drive the roadmap and execution for the cloud systems that orchestrate our robotaxi service — optimally pairing rider trip requests with bots, keeping the fleet charged, and…
• Orchestrate the test fleet with the same ambition: Champion orchestration improvements for our autonomous test fleet, where smarter routing and mission assignment directly determine how efficiently we accumulate the…
• Lead with metrics: Define the KPIs that measure orchestration performance, build rigorous tracking mechanisms, and treat metrics as immediate triggers for action.
• Innovate without a playbook: Orchestrating an exponentially growing robotaxi fleet is largely uncharted territory.

Job requirements

• Bachelor's or Master's degree in Computer Science, Software Engineering, Computer Engineering, or a related technical field.
• 7+ years of TPM experience, with a strong background in large-scale cloud software systems — e.g., dispatch, marketplace, or fleet management platforms, or consumer mobile apps backed by cloud services.
• A naturally inquisitive, highly technical mindset. You catch on quickly in new technical domains, and you love creative problem-solving.
• A metrics-first approach to program leadership. You define the right KPIs, instrument them, and use them to drive decisions and hold programs accountable.
• Demonstrated ability to translate complex technical bottlenecks into clear, data-backed executive narratives that enable timely, critical business decisions.
• Experience with fleet orchestration, ride-hailing, delivery, logistics, or other real-time marketplace and dispatch systems.
• Familiarity with optimization problems such as routing, matching, resource allocation, or demand forecasting — and experience partnering with the teams who build them.
• Experience with autonomous vehicle platforms or large-scale robotics fleets.