Sr. Business Operations Manager (Starlink Growth)

Job description

Job responsibilities

• Own and drive GTM strategy for North America across both third-party channels and Starlink.com, ensuring alignment on prioritization, resource allocation, and growth objectives
• Own day-to-day channel growth for starlink.com in North America, including performance tracking, conversion optimization, and cross-functional coordination to maximize the business
• Provide strategic insight across the North America Business Development team to minimize cannibalization and maximize balanced growth between third-party and starlink.com
• Assist with pricing strategy and promotions development for both Starlink.com and third-party channels, partnering with finance, marketing, and commercial teams to design and evaluate programs that drive incremental…
• Own the operationalization of existing and upcoming business development and GTM initiatives, driving program management, deal pipeline tracking, cross-functional coordination, and execution discipline so initiatives…
• Create data visualization and present analysis on leading and lagging indicators, along with clear recommendations and optimization planning to leadership stakeholders
• Conduct new vertical, competitor, and market research, develop big-bet hypotheses, and perform structured assessments of broad business intelligence, target partners, channels, and direct GTM opportunities to inform…
• Report on progress of strategy, operations, and GTM initiatives, presenting insights, risks, and recommendations directly to Starlink leadership

Job requirements

• Bachelor’s degree
• 7+ years of experience in business operations, program management, strategy, GTM and ecommerce, consulting, or investment banking
• 4+ years of experience driving execution of revenue or growth-oriented programs, including tracking, reporting, and operationalizing commercial or direct-to-consumer initiatives
• Bachelor’s degree in business, finance, economics, engineering, or a related field
• Proven background in program management, business operations, GTM strategy, or chief-of-staff roles supporting high-growth or commercial teams in technology, telecommunications, utilities, or subscription-based services
• Experience owning or supporting direct-to-consumer (e.g., e-commerce) channel growth alongside third-party or partner channels, with demonstrated ability to balance growth and minimize cannibalization
• Experience in management consulting or investment banking, with demonstrated ability to structure problems, build rigorous analyses, and drive recommendations to action
• Familiarity with business development, partnerships, pricing strategy, or promotions in consumer technology, telecommunications, or adjacent sectors