Fleet Health Specialist

Job description

Job responsibilities

• Perform quantitative and qualitative analyses with internal partners and stakeholders that translates data into actionable insights for fleet health metrics across multiple markets.
• Deliver recurring reports on fleet performance against availability targets, report on progress against issue resolution paths, and escalate findings to cross-functional Engineering and Operations teams as needed
• Drive corrective actions by establishing process, policy, and technical functionality requirements which mitigates scaled risk, reduces disruption, prevents issue recurrence, and ensures resilient fleet operations
• Analyze end-to-end capability recovery metrics, generate reports of offline time attribution, and drive cross functional technical and operational improvement efforts
• Travel to operational regions to perform fleet inspections, verify technical and operational interdependencies are met to ensure fleet online rate
• Foster highly collaborative cross-functional relationships with operations, engineering, and external suppliers, to ensure consistent and effective issue response strategies

Job requirements

• A B.A., B.S. and/or an automotive technology degree
• 3+ years experience in automotive service, fleet management, and/or automotive technology development
• Demonstrated ability to execute and facilitate technical root cause analysis initiatives along side engineering partners
• Strong competency with Google Workspace tools or equivalent (word processing, spreadsheets, slide decks)
• Excellent written and verbal communication, documentation and presentation skills, facilitating clear and open communication and collaboration across all levels of the organization with a proven ability to influence…