- Robot type
- Autonomous Vehicle
- Location
- ChicagoIllinoisUSA
- Job type
- Customer Success
- Posted
- Oct 29, 2026
- Salary
- $130,000–$160,000 a year
Regional Autonomous Fleet Readiness Manager - Central
Job description
Join the Market Operations Team in a role pivotal to our end-to-end performance. As the architect of our 'top-of-funnel' supply metrics, you will own the critical path from platform readiness to supply-demand equilibrium, ensuring fleet health directly powers service availability. We are seeking a dual-focus expert who can translate technical nuances into operational uptime, while mentoring internal teams and holding external partners to elite standards across a multi-market portfolio.
In this role, you will report to the Head of Market Operations - Central Region.
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver.
Job responsibilities
- Regional Fleet Integration & Scalability: Lead the strategic scale of new EV platforms across multiple Central Region markets, prioritizing fleet uptime and platform maturity through rigorous oversight of field…
- Technical & Diagnostic Leadership: Provide dotted-line leadership and technical oversight to a multi-site team of Diagnostic Technicians, setting daily priorities and providing technical mentorship to ensure…
- Maintenance-to-Ops Liaison: Serve as the primary conduit between Hardware/Electrical Engineering and Field Ops, translating systemic technical failures into actionable Standard Work (SW) and driving Root Cause Analysis…
- Vendor Management & Workforce Readiness: Demonstrated ability to manage complex service-level agreements (SLAs) while ensuring third-party partners are appropriately staffed and technically trained to support…
- Operational Governance & Automation: Champion the deployment of automated systems and advanced tooling to maximize depot throughput; provide executive-ready reporting on fleet health and maturity to Global Leadership.
- Supply & Asset Integration: Partner with Supply Management to oversee critical component lifecycles and "just-in-time" part availability, ensuring zero-downtime for mission-critical EV hardware.
Job requirements
- Educational Foundation: Bachelor’s degree in Mechanical Engineering, Business, Operations, Fleet or Logistics, Automotive & Fleet Technology
- 7+ Years of Industry Experience: Proven track record in large-scale commercial operations, logistics, or hardware manufacturing, with at least 3 years specifically focused on Electric Vehicle (EV) platforms.
- Multi-Site Oversight: 5+ Years overseeing regional Fleet & Maintenance workflows with proven ability to manage repair-order performance, fleet productivity & availability and overall operation effectiveness.
- NPI & Scaling Success: Demonstrated experience taking a vehicle platform or complex hardware product from the NPI phase through to stable, commercial-scale field deployment.
- Performance Tracking (KPI’s) Proven track record for monitoring fleet performance KPI’s such as vehicle turnaround time, downtime percentages, per unit maintenance cost and regional asset utilization.
- Vendor Management Excellence: Proven ability to manage complex service-level agreements (SLAs) and drive vendor accountability through data-driven performance audits.
- Analytical Rigor: Advanced ability to interpret telemetry data, diagnostic codes (DTCs), dashboarding and fleet metrics to identify operational gaps and mitigate market-level risks and optimize overall fleet health.
- Project Leadership: Experience managing multiple high-stakes technical projects simultaneously in a high-velocity environment (e.g., retrofits, software-defined hardware updates).
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