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Waymo

Robot type
Autonomous Vehicle
Location
Mountain ViewCaliforniaUSA
Job type
Customer Success
Posted
Oct 7, 2026
Salary
$190,000–$234,000 a year
Full-time

Waymo Operation System Implementation Manager

Job description

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

Job responsibilities

  • Develop operational systems to support standardized work, problem solving, process definition, and a continuous improvement culture in Waymo Ops organization across lines of business
  • Drive system level process improvement initiatives to streamline human dependent processes, reduce variability, waste, and cost and positively impact key business metrics such as quality supply, throughput flow
  • Help ingrain unmistakable DNA for Waymo Operations that transcends markets and partners, and sets standards in the AV ecosystem
  • Facilitate cross functional problem solving to design counter measures and corrective actions collaboratively
  • Coach and teach people on measuring and driving operational efficiencies
  • Be a key strategic thought partner for cross functional leaders across the organization

Job requirements

  • 15+ years of experience in operations management, program management, and/or process improvements
  • Excellent and superior problem solving and process improvement skills : ability to break down ambiguous and complex operational problems into manageable segments, draw insights from data and structured observation and…
  • Demonstrated ability to influence cross-functional stakeholders at various levels to successfully drive strategy of the function and business outcome
  • Solid experience planning for and managing several large-scale, complex projects and coordinating cross functional project members to deliver quality results on time
  • Track record of delivering results through relationship building, collaboration, consultation communication and influencing
  • Bachelor's Degree(s) in Operations Management, Business, Engineering, or related field in technology focused industry

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