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Zipline

Robot type
Drone
Location
PhoenixArizonaUSA
Job type
Commercial Operations
Posted
Mar 6, 2026
Full-time

Head of Commercial, Phoenix

Job description

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who…

Job responsibilities

  • Metro & site P&L and customer metrics. Be accountable for economics and customer outcomes (GMV, fleet utilization, take rate, customer growth, retention, frequency).
  • Build a healthy marketplace. Create customer-relevant, liquid marketplaces measured by utilization, customer frequency, retention, and order economics.
  • Regional & local sales / partnerships. Own regional and local sales and partnerships; act as the pull function for HQ Sales/Partner Success to activate local enterprise partner stores.
  • Local go-to-market & brand love. Ideate and execute local marketing strategies — community engagement, events, activations, and demand partnerships — that drive local brand love and help localize/prioritize HQ…
  • Site selection & capacity planning. Align teams around expansion priorities and work with Maintenance/Operations to align growth with delivery capacity and service quality.
  • Demand forecasting & planning. Aggregate forward demand signals across partners into the demand forecast to support company-level planning.
  • Experimentation & new use cases. Run experiments and launch new use cases/partners (for example: hero restaurants, auto parts, prescriptions, health system pilots) to expand the platform’s scope and utility.
  • Cross-functional & national collaboration. Partner with central HQ teams, such as Marketing, Analytics, Tech and more, and the Phoenix Operations teams to execute Zipline’s market strategy and ensure site-level…
Apply on Zipline websiteSave

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