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Zipline

Robot type
Drone
Location
South San FranciscoCaliforniaUSA
Job type
Commercial Operations
Posted
Sep 11, 2026
Full-time

Strategic Partnerships Manager

Job description

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who…

Job responsibilities

  • Own strategic partner relationships from launch through growth, expansion, and ongoing performance management.
  • Collaborate with partners to understand their business objectives, customer experience goals, operational constraints, and internal stakeholder priorities.
  • Build trusted relationships across partner organizations, including senior executives, commercial leaders, product teams, operations teams, marketing teams, and field stakeholders.
  • Develop expansion plans across markets, partner locations, delivery use cases, customer segments, and operating models.
  • Work cross-functionally with Zipline Operations, Product, Engineering, Legal, Finance, Marketing, Support, and other teams to launch and expand service for partners.
  • Establish and track key success metrics, monitor partner performance, identify risks and opportunities, and drive continuous improvement.
  • Create executive-ready presentations, business reviews, briefing materials, launch updates, performance analyses, and recommendation memos.
  • Lead regular partner touchpoints, quarterly business reviews, executive briefings, launch readouts, and internal alignment meetings.

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