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Zipline

Robot type
Drone
Location
PhoenixArizonaUSA
Job type
Commercial Operations
Posted
Jan 30, 2026
Salary
$100,000–$135,000 a year
Full-time

Partner Success Manager, Phoenix

Job description

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who…

Job responsibilities

  • Collaborate with Zipline’s partners to understand their operations, identify their business objectives, and develop a strong day to day operating partnership
  • Work cross-functionally to launch and expand Zipline’s service to partners, identify & solve challenges, and drive continuous improvement
  • Establish regular communication with the local management at our restaurants and retail partners sites - building a trusted relationship and deep rapport
  • Gather customer insights, analyze data, and report relevant findings to both identify growth opportunities as well as guide our product roadmap
  • Proactively engage with customer stakeholders to build long-lasting trust
  • Advocate for customer needs to help drive product and service improvements, ensuring that our business is developing with our customers as a top priority
Apply on Zipline websiteSave

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