Training Delivery Manager (Fleet Maintenance & Validation TTT)

Job description

Job responsibilities

• Design a multi modality technician and workshop management curriculum; assist in asset creation with Waymo’s training team.
• Implement "train the trainer" programs and hands on skills assessments, leveraging both classroom and workshop settings to impart competency servicing Waymo’s proprietary systems
• Drive strong cross functional collaboration with business stakeholders and vendor partners to achieve desired learning proficiency as well as safety and compliance outcomes in complex safety-critical and regulatory…
• Perform site audits with the Service Quality team to ensure training proficiency retention while identifying opportunities for operational improvement
• Define, operationalize, and maintain quality standards that drive operational consistency, reliability, and alignment with organizational goals, particularly related to partner’s training programs
• Drive accountability and monitor the quality of external training partners and their ability to achieve desired learning proficiencies and operational readiness adhering to safety best practices.

Job requirements

• 7+ years professional automotive service instructional or educational experience
• Built, managed and/or maintained standard operating procedures
• Excellent verbal and written communication skills critical for explaining complex topics
• Ability to present information confidently and effectively to groups
• A commitment to uphold the highest standards for safety and quality
• Proven experience managing vendor relationships and external training teams to deliver scalable programs.
• Leveraged a Learning Management System to organize, deploy, and track training